Téléchargez le livre : After–sales Service of Engineering Industrial Assets

After–sales Service of Engineering Industrial Assets

A Reference Framework for Warranty Management de

,

Éditeur :

Springer


Paru le : 2014-01-10

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Description

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.
“After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.
Pages
318 pages
Collection
n.c
Parution
2014-01-10
Marque
Springer
EAN papier
9783319037097
EAN EPUB
9783319037103
Informations sur l'ebook
Nombre pages copiables
3
Nombre pages imprimables
31
Taille du fichier
2959 Ko
Prix
147,69 €

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