Téléchargez le livre : Smart Services Summit

Smart Services Summit

Smart Services Supporting the New Normal de

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Éditeur :

Springer


Collection :

Progress in IS

Paru le : 2022-04-26

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147,69 €
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Description



This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic.



The book includes examples of remote and collaborative working that actively involve customers in service processes, requiring a change in mindset for more traditional firms. Moreover, it explores how services can be delivered faster and more affordable with the aid of new technologies and in collaboration with the customers, leading to new value propositions and business models and thus an evolution of smart services. Given its scope, the book offers an essential guide for practitioners andadvanced students alike.
Pages
168 pages
Collection
Progress in IS
Parution
2022-04-26
Marque
Springer
EAN papier
9783030970413
EAN PDF
9783030970420
Informations sur l'ebook
Nombre pages copiables
1
Nombre pages imprimables
16
Taille du fichier
3748 Ko
Prix
147,69 €
EAN EPUB
9783030970420
Informations sur l'ebook
Nombre pages copiables
1
Nombre pages imprimables
16
Taille du fichier
7291 Ko
Prix
147,69 €

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