Steven Ovadia is Associate Professor/Web Services Librarian at LaGuardia Community College, CUNY. He frequently writes about how users interact with information in an online context. He is the Internet Connection columnist for Behavioral & Social Sciences Librarian and his work has been published in Journal of Academic Librarianship, Library Philosophy and Practice, and Journal of Web Librarianship. Steven has an MLIS from Palmer School of Library and Information Science, and an MA in Applied Social Research from Queens College, CUNY.