V. Raja Sreedharan is a Senior Lecturer at Cardiff School of Management, Cardiff Metropolitan University, Llandaff, Wales, United Kingdom. Previously he worked as a Lecturer at the School of Management, University of Bradford, UK. He obtained his PhD in Industrial Engineering and Master in Industrial Engineering from the College of Engineering Guindy, Anna University, India. He is a certified Six Sigma green belt. He has published his works in peer-reviewed journals, and his current research interests focus on managing the VUCA in business operations. His works are focused on the productivity paradox and process improvement for industries to achieve sustainable business outcomes. He gained his corporate exposure working with Apollo Hospital as an external auditor for 5S implementation and spearheading the operations for the entire southern region in Tamil Nadu, India. He also worked as a process engineer in VOLVO Buses for lean projects. Later, he worked with the apparel manufacturer in Morocco for French fashion brands on projects related to the process of ambiguity in the in-house supply chain. He was also associated with the Société Nationale des Transports et de Logistique to understand the VUCA in the inbound supply chain for circular business models. Currently, he is working on carbon neutrality for essential commodities from an operational perspective using emerging technologies in the VUCA world.