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Télécharger le livre : Serviceology for Smart Service System
Stephen Kwan , Yuriko Sawatani , James Spohrer , Takeshi Takenaka
Serviceology for Smart Service System
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July...
Editeur : Springer
Parution : 2016-10-05

Format(s) : PDF, ePub
210,99 €
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Télécharger le livre : Serviceology for Designing the Future
Tatsunori Hara , Takashi Maeno , Yuriko Sawatani
Serviceology for Designing the Future
This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented...
Editeur : Springer
Parution : 2016-09-18

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147,69 €
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Télécharger le livre : Global Perspectives on Service Science: Japan
Stephen K. Kwan , Yuriko Sawatani , James C. Spohrer
Global Perspectives on Service Science: Japan
This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity.  A...
Editeur : Springer
Parution : 2016-05-26
Collection : Service Science: Research and Innovations in the Service Economy
Format(s) : ePub
94,94 €
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